Viewers must note that all of the following rules and procedures are subject to change at the sole discretion of Turner Entertainment Networks, Inc. ("Turner").
1. Voting Availability:
"The Hero" voting is open to all persons located in the 50 United States, the District of Columbia and Puerto Rico.
SMS and Toll Free voting will be available on the following dates and times.
Show day: Thursday
Show date: 7/25/2012
Call/Text Voting Window: July 25, 2013 at 8:54:00pm ET - 3:00:00am ET on July 27, 2013
Online voting will be available on the following dates and times
Show day: Thursday
Show date: 7/25/2012
Online Voting Window: July 25, 2013 at 8:58:00pm ET - 3:00:00am ET on July 27, 2013
Limit ten (10) votes per originating phone number per contestant via toll-free phone lines, ten (10) votes per originating phone number per contestants via SMS, and ten (10) votes per valid Facebook account per contestant via Online Voting. The Producer reserves the right to change the limit on the number of votes that may be made from each originating telephone number in the Producer's sole discretion.
2. How to Vote:
2.1. Toll-free. To cast a vote using the toll-free phone numbers, at the end of the show simply dial the toll-free numbers displayed on screen during the show relating to your contestant of choice (For example, call 855 5 HERO 01 for 855 543 7601 Contestant 1). If you are calling during the valid vote window you will hear a message thanking you for your vote. There is no cost for voting via the toll-free number if you are calling from a landline. If you are calling from a cell phone, airtime and applicable roaming charges may apply. You may only vote up to 10 times per contestant per originating telephone number. Any calls made after your 10th call will NOT be counted, regardless of the fact that the audio message will still thank you for your vote. Outside of active voting windows, you will hear a busy signal or local carrier error message, and your call will not count as a vote. Calls from payphones will be blocked, so to vote, use a standard landline or cell phone instead.
Power dialing occurs when individuals unfairly influence the outcome of the voting system by generating significant blocks of votes using technical enhancements. Producer will have in place monitoring procedures designed to prevent this type of occurrence on The Hero. If Producers believe that power-dialing or block voting attempts were made, they reserves the right to remove these votes from the final tally. Note that these monitoring procedures apply to SMS and online as well as toll-free voting methods.
2.2. SMS/Text Messaging. In order to text vote, you must:
- Provide your own wireless device capable of 2-way messaging
- Be a wireless service subscriber with text messaging service on a supported carrier
- Supported carriers include: AT&T, Verizon Wireless, Sprint, T-Mobile, Nextel, Boost, Alltel, U.S. Cellular, Virgin Mobile, Dobson, Cincinnati Bell, Cellular South, NTELOS, CellCom, Carolina West, Bluegrass Cellular, Cellular One, Centennial Communications, EKN, GCI Comms, Illinois Valley Cellular, Immix, Inland Cellular, Nex-Tech, Revol, United Wireless, West Central Wireless
To vote via text, send the promoted keyword to 97979 during the voting window, as shown on the July 25th voting episode of "The Hero". Message and data rates may apply. To cancel, text STOP, QUIT, CANCEL, END or UNSUBSCRIBE to 97979. To get help with voting by SMS, Text HELP to 97979, call Telescope customer service at 1-888-782-2180, or email email@example.com. You will receive one confirmation text message after your first vote and will be allowed to vote up to 10 times per contestant per originating phone number. You will also receive a confirmation text message when you exceed the voting limit. Only votes received in the valid vote window will be counted. If you send a text message vote outside of the valid vote window, you'll get a text message back letting you know that voting is closed. You may vote up to ten (10) times per contestant per originating phone number via SMS text messaging. Any vote attempts above 10 will not be counted as valid. Message and Data Rates May Apply.
2.3 Online voting. If you are 13 years of age or older and have a valid Facebook account, you may also vote at the Hero website at http://www.tntdrama.com/series/the-hero/ or on Facebook at http://www.facebook.com/TheHeroTNT. You may vote up to 10 times per contestant per Facebook account during the voting period.
For more information on how to vote using each voting method, please refer to the FAQs section on http://www.tntdrama.com/series/the-hero/
3. Cost of Voting:
3.1. Toll-free voting. Voting using the toll-free numbers is free from landline telephones. If you are calling from a cell phone, airtime and applicable roaming charges will apply. If you attempt to vote more than 10 times per contestant from the same phone number, you will continue to hear the "Thanks for voting" message, although your votes above 10 will not count. Moreover, if you call from a cell phone, you will continue to be charged normal airtime and any applicable roaming charges.
3.2. SMS/text message voting. Voting via text message is available only to subscribers on participating carriers. Message and Data rates may apply. If you have a text messaging plan the text messages you send will count toward your text messaging plan. If you exceed your text message plan, then standard text message rates will apply to any text messages sent outside of the allotted text messages that are covered under your plan. If you have an unlimited text messaging plan, then you will not incur any additional charges when texting to vote. Please consult your carrier's wireless contract or service guide regarding how much you will be charged for your standard rate text messages. Message and Data Rates May Apply.
3.3 Online voting. Online voting (via The Hero website or the Facebook App) is subject to standard access charges.
Turner, Turner Broadcasting System, Inc., and/or Telescope, Inc. each of their respective parent, subsidiary and affiliated entities and persons and all production partners for The Hero (collectively, the "Administrators") are not responsible for and shall not be liable for lost, incomplete, late, damaged, misdirected or incomplete text messages; difficulties, failures or malfunctions of phones (including wireless phones/handsets), phone lines or telephone systems or other communications malfunctions; cellular equipment towers, telephone systems or wireless services; interrupted or unavailable networks or servers; miscommunications, failed computer hardware or software or other technical failures; garbled, lost, misrouted or scrambled transmissions; any error, omission, interruption, defect or delay in any transmission or communication; traffic congestion or for any technical problem which may cause the voting to be disrupted or corrupted.
If for any reason the voting is not capable of being executed as planned, or if there is an infection by computer virus, bugs, tampering, unauthorized intervention, fraud or technical failures, or if any other causes beyond the control of Administrators corrupt or affect the administration, security, fairness, integrity, or proper conduct of this voting, the Administrators reserve the right, in their sole discretion, to withdraw the transmission of any vote, but are in no way obligated to do so. Furthermore, the Administrators may, but are not obligated to, permanently disqualify from any promotion any person they believe has intentionally violated these rules, and to terminate or suspend voting at any point and declare the vote results based on the votes up to that point, if it appears that the voting process has been so distorted by hacking or other interference that the results would not reflect actual valid votes should the voting continue. In the event of technical difficulties with the online voting, SMS voting or telephone voting, Administrators reserve the right to review the votes for accuracy and to take any appropriate action, including, without limitation, voiding the votes cast during the time period in which such technical difficulties occurred, but are in no way obligated to do so. Administrators and their respective agents, officers, directors, employees, subsidiaries and affiliates assume no responsibility for any injury or damage to participants or to any other person's computer relating to or resulting from entering or downloading materials or software in connection with this vote. Administrators are not responsible for telecommunications, network, electronic, technical or computer failures of any kind, for inaccurate transcription of voting information, errors in any promotional or marketing materials, for any human or electronic error, or for votes that are stolen, misdirected, garbled, delayed by computer transmissions, lost, or late.
These rules are subject to change at any time at the sole discretion of the Administrators. Notification regarding any such change will be posted at http://www.tntdrama.com/series/the-hero/Caution: Any attempt by an entrant or any other individual to deliberately damage any online service or website, tamper with the voting process, or otherwise undermine the legitimate operation of the voting is a violation of criminal and civil laws and should such an attempt be made, Administrators reserve the right to seek damages and/or other remedies from any such person to the fullest extent permitted by law.
5. Conditions for Voting:
By voting, you are agreeing not to use any unofficial, third party services to cast votes on your behalf. Administrators reserve the right to disqualify, block or remove any votes from any individual who votes by any electronic, mechanical or automated means, or otherwise tampers with the vote process, or for any other reason, as determined by Administrators in their sole discretion.
Administrators are not responsible for any damages to voters' device(s) that may occur from use of service. Administrators reserve the right, for any reason and in their sole discretion, to modify, suspend or discontinue the voting service without prior notice.
Administrators reserve the right to modify the show's contest rules, and the terms and conditions of this voting process at any time in their sole discretion.
The prize awarded to the winner of "The Hero" on-air is subject to the terms, conditions, rules and qualifications of that program.